At KT Apparel Ltd., we value our customers and are here to assist you with any questions, concerns, or inquiries. Whether you need help with an order, have a product-related question, or just want to learn more about our jewelry, we’re always happy to hear from you.
1. Customer Service
Our customer service team is available to assist you with any of the following:
Order inquiries: Check the status of your order or make changes to your purchase.
Product questions: Learn more about our jewelry, including the gemstones used and care instructions.
Returns and exchanges: Get help with returns, exchanges, and any other issues with your order.
Shipping information: Find out more about shipping options, fees, and delivery times.
2. Contact Information
Email: For general inquiries, product questions, or order assistance, please email us at:
payment@katiewear.comPhone: Prefer to speak to us directly? Our team is available to assist you by phone:
+44 7476 861538Business Hours:
Monday to Friday – 9:00 AM to 6:00 PM (GMT)
Closed on weekends and public holidays.
3. Business Address
If you wish to contact us by mail or visit us, you can send correspondence to our business address:
KT Apparel Ltd.
34 Clemence Street
Lowestoft, Suffolk
United Kingdom, NR32 2JL
4. Social Media
You can also connect with us on social media to stay up to date with our latest jewelry collections, exclusive offers, and promotions. Follow us on:
Instagram: @KTApparel
Facebook: KT Apparel
Twitter: @KTApparelUK
5. Frequently Asked Questions
Before reaching out, you might want to check out our FAQs page, where we’ve answered many common questions regarding our products, shipping, returns, and more.
6. Customer Feedback
We’re always looking for ways to improve, and your feedback matters to us. If you have suggestions, comments, or just want to share your experience, please feel free to get in touch.
7. Request for Custom Jewelry
Looking for something truly unique? We offer bespoke jewelry design services to create personalized pieces just for you. Contact us at payment@katiewear.com to discuss custom designs, and let us help bring your vision to life.
Thank you for choosing KT Apparel Ltd. We look forward to assisting you and providing you with the best possible service.